Sales Administrator and Customer Service Role

Birdwood Nursery

Birdwood Nursery is a high quality, wholesale production nursery on the QLD Sunshine Coast specialising in the production and distribution of specialist fruit trees including Avocado, mango, citrus, chilli, stone fruit and tropical varieties, as well as a selection of ornamental trees and shrubs Operating for over 37 years, award winning Birdwood Nursery has established one of the strongest reputations in the industry for excellence and customer service.

Full Time / Permanent Position

About Us:

Birdwood Nursery is a high quality, wholesale production nursery on the QLD Sunshine Coast specialising in the production and distribution of specialist fruit trees including Avocado, mango, citrus, chilli, stone fruit and tropical varieties, as well as a selection of ornamental trees and shrubs

Operating for over 37 years, award winning Birdwood Nursery has established one of the strongest reputations in the industry for excellence and customer service.

We are seeking a Sales and Customer Service Representative to join our friendly team:

 Position Responsibilities 

  • Timely and accurate response to customer enquiries concerning products and service.
  • Answering phones and attending to ‘drop in’ customers.
  • Maintaining and growing business relations with business partners.
  • Co-ordination of customer orders for bulk sales.
  • Co-ordination of customers for sales promotions.
  • Maintain customer satisfaction and high service levels.
  • Stock control data entry as required.
  • Identifying and developing sales opportunities.
  • Assist and guide the despatch team to ensure orders get picked in an efficient and timely manner.

 Position Requirements

  • Experience in sales and customer service.
  • Exceptional communication, organisation and time management skills with the ability to multitask in a fast-paced environment.
  • Absolute attention to detail.
  • Confident and eager to learn new computer programs.
  • Ability to work well within a close team environment.
  • Have a passion for the horticultural industry and a drive to succeed in this field.

This role will predominantly be dealing with our Retail and Chain Store Customers, assisting Commercial Grower Sales from time to time. Sales experience within these fields would be beneficial but not essential.

If you think that you have the skills required and are eager to enter a growing business, with an exciting future ahead we would love to hear from you.

Please send your resumes to Jess@birdwoodnursery.com.au

 

To apply for this job email your details to Jess@birdwoodnursery.com.au